ARE YOU COMPARING INDIVIDUAL QUOTES PROPERLY?
Often, quotes can be misleading. Frequently, material sheets lack the details you need to accurately compare numbers. It is important to understand the materials being used, labor required, and design complexity in order to validate and recognize what it is you are purchasing.
WHAT SIZE FRAMING MATERIAL WILL BE USED?
Like all things that stand the test of time, a solid foundation is key. Framing materials fall into a category that is rarely discussed, as they are generally hidden from plain sight. The majority of Lunar Decks projects are constructed with 6”x6” support columns and 2”x10” or 2”x12” floor joists.
WHERE DO THEY BUY THEIR PRODUCTS/MATERIALS?
Lunar Decks purchases materials from a certified supplier such as ProBuild. This allows us to quickly acquire the highest quality materials available and ensure completion of your project in a timely manner.
DO THEY HAVE A SHOWROOM TO VIEW, COMPARE, AND SELECT THE PRODUCTS?
We welcome our clients to visit our showroom anytime they would like. Our talented and knowledgeable staff is happy to assist our clients in comparing available products, developing design ideas, and selecting the right product. Additionally, our showroom allows our clients to observe and appreciate the quality craftsmanship that Lunar Decks provides.
DO THEY OFFER DRAWINGS AND 3D MODELING?
Lunar Decks has several talented designers who can draw and model your new deck. Our 3D models provide you with a virtual tour of what your deck could potentially look like once completed.
HOW LONG HAS THE DECK COMPANY BEEN IN BUSINESS?
Lunar Decks has been proudly serving the greater Indianapolis area for over 20 years. As a family owned and operated company, we are focused on quality, craftsmanship, and our client’s experience.
DO THEY DO THEIR OWN WORK OR DO THEY SUBCONTRACT THEIR WORK?
We hire the best of the best. All of our workers are Lunar employees – not contractors. By doing all of our work in house, it allows us to control the quality and schedule every step of the way.
HOW DO THEY COMMUNICATE PROJECT TIMELINE AND CHANGES?
After your contract is signed, we provide an approximate start date. The construction date of your deck fluctuates with weather, current workload, and product availability. During the height of the season, schedules can run long and can change. Our team makes it a priority to communicate all adjustments made to your timeline.
DO THEY PROVIDE A WARRANTY?
We stand by our work and provide a warranty with every project.
DO THEY PROTECT YOU WITH A CONTRACT?
One of the reasons Lunar Decks has been in business for more than 20 years is because of our reputation for doing great work. We provide a contract for our clients to reassure them that they are protected.